FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4003391 · Received August 12, 2014

Report

Report Number
3004209178-2014-92641
Event Type
Malfunction
Date Received
August 12, 2014
Date of Event
July 10, 2014
Report Date
July 10, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH BLANK DISPLAY DUE TO BROKEN SOLDER JOINT OF POWER CONNECTOR ON THE INTERFACE BOARD. NO COSMETIC DAMAGE NOTED.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTED A BLANK DISPLAY AFTER CHANGING THE INFUSION SET. SHE STATED THAT THE INSULIN PUMP SHOWED NO SIGNS OF DAMAGE AND THAT IT HAD NOT BEEN DROPPED OR BUMPED. SHE STATED THAT THE BATTERY CAP CONTACTS WERE NOT MISSING OR DAMAGED AND GHAT THE BATTERY COMPARTMENT AND SPRING WERE NOT DAMAGED OR CORRODED. SHE STATED THAT SHE HAD CHANGED THE BATTERY AND HELD DOWN THE ACT BUTTON UNTIL THE INSULIN PUMP VIBRATED BUT THAT THE DISPLAY DID NOT RETURN. THE BLOOD GLUCOSE READING WAS 250 MG/DL. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
480665 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAP

Patients

Seq Age Sex Outcome Treatment
1 26 YR