FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4002392 · Received August 12, 2014

Report

Report Number
3004209178-2014-91666
Event Type
Malfunction
Date Received
August 12, 2014
Date of Event
July 8, 2014
Report Date
July 8, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MT
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP HAD INTERMITTENT BUTTON RESPONSE DUE TO MOISTURE DAMAGE AT KEYPAD TRACES. NO BUTTON ERROR ALARMS WERE NOTED. THE INSULIN PUMP WAS RECEIVED WITH CRACKED CASE AT DISPLAY WINDOW CORNERS AND A SEVERELY SCRATCHED DISPLAY WINDOW.

Description of Event or Problem · 1

CUSTOMER REPORTED A BUTTON ERROR THAT COULD NOT BE CLEARED. THE BLOOD GLUCOSE READING WAS 95 MG/DL. CUSTOMER REPORTED THAT EARLIER, THE BLOOD GLUCOSE READING HAD BEEN 48 MG/DL AND THAT WAS DUE TO BEING AT WORK AND NOT EATING FOR A FEW HOURS. CUSTOMER TREATED BY EATING LUNCH. HE STATED THAT THE INSULIN PUMP WAS IN HIS POCKET WITH HIS WALLET BECAUSE THE CLIP HAD BEEN BROKEN, SO A BUTTON MAY HAVE BEEN PRESSED FOR THREE MINUTES OR LONGER. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
478394 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 20 YR