FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4000033 · Received August 11, 2014

Report

Report Number
3004209178-2014-92382
Event Type
Malfunction
Date Received
August 11, 2014
Date of Event
July 13, 2014
Report Date
July 13, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP HAD INTERMITTENT BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. NO NUMBER RAMPING ANOMALY WAS NOTED. THE INSULIN PUMP HAD NORMAL OPERATING CURRENTS AND NO UNEXPECTED OFF NO POWER, LOW BATTERY OR FAILED BATTERY TEST ALARMS WERE NOTED. THE INSULIN PUMP HAD A CRACKED DISPLAY WINDOW CORNER.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP ALARMED FAILED BATTERY AND THE KEYPAD WAS UNRESPONSIVE. THE NUMBERS WERE RAMPING UP ON THEIR OWN. THE CALLER STATED THAT THE CUSTOMER WAS ON VACATION IN A HUMID LOCATION. THE CALLER STATED THAT THE CUSTOMER HAS BEEN DISCONNECTED FROM THE INSULIN PUMP FOR ALMOST 24 HOURS AND HAS BEEN TREATING WITH MANUAL INJECTIONS. THE CUSTOMER'S BLOOD GLUCOSE WAS 190 MG/DL. THE DISCONTINUATION OF THE DEVICE WAS ADVISED. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
475742 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAB

Patients

Seq Age Sex Outcome Treatment
1 16 YR