FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 3993211 · Received August 8, 2014

Report

Report Number
2182208-2014-02336
Event Type
Malfunction
Date Received
August 8, 2014
Date of Event
May 9, 2014
Report Date
June 13, 2014
Manufacturer
MEDTRONIC, INC.
Product Code
KRG
PMA / PMN Number
P890003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS REPORT IS BASED SOLELY ON DEVICE ANALYSIS. NO INFORMATION TO SUGGEST A DEVICE RELATED ADVERSE EVENT OR PRODUCT PROBLEM WAS RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PRODUCT EVENT SUMMARY: ANALYSIS CONFIRMED THE CUSTOMER COMMENT THAT THE CORD DOOR AND THE HINGE NEEDED TO BE FIXED, THE LATCH TABS ON THE CORD DOOR WERE BROKEN OFF, THE LOWER CASE WAS BROKEN NEAR THE HANDLE AREA AND THE LEFT KEYBOARD HINGE WAS BROKEN, ALL WERE REPLACED. IT WAS FURTHER NOTED THAT THE PROGRAMMER BOOTED TO AN ERROR AND THE XY BOARD WAS REPLACED TO RESOLVE, AND THAT THE HARD DRIVE WAS NOISY AND IT WAS ALSO REPLACED. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER'S CORD DOOR AND HINGE NEEDED REPAIR AND IT WAS FURTHER REQUESTED THAT THE PROGRAMMER BE CHECKED FOR SAFETY. THE PROGRAMMER WAS RETURNED FOR SERVICE. NO PATIENT COMPLICATIONS HAVE BEEN REPORTED AS A RESULT OF THIS EVENT. IT WAS FURTHER REPORTED THAT THE PROGRAMMER SUBSEQUENTLY TESTED OUT OF SPECIFICATION DURING MANUFACTURER¿S ANALYSIS. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
468907 CARELINK PROGRAMMER, PACEMAKER KRG MEDTRONIC, INC. 2090

Patients

Seq Age Sex Outcome Treatment
1