FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 3991787 · Received August 8, 2014

Report

Report Number
2182208-2014-02100
Event Type
Malfunction
Date Received
August 8, 2014
Date of Event
June 12, 2014
Report Date
June 12, 2014
Manufacturer
MEDTRONIC, INC.
Product Code
KRG
PMA / PMN Number
P890003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4)

Additional Manufacturer Narrative · 1

PRODUCT EVENT SUMMARY: ANALYSIS CONFIRMED THE CUSTOMER COMMENT THAT THE PROGRAMMER WOULD NOT BOOT PAST A WHITE SCREEN AND THE SOFTWARE WAS THEREFORE RECONFIGURED AND RELOADED. ANALYSIS ALSO NOTED BENT TABS ON THE POWER CORD BAY, A NOISY SYSTEM FAN AND MISSING KEYBOARD SCREWS. ALL FOUND DEFECTIVE PARTS WERE REPLACED.

Additional Manufacturer Narrative · 1

CORRECTED INFORMATION NO EVAL EXPLAIN CODE. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Additional Manufacturer Narrative · 1

THE INFORMATION SUBMITTED REFLECTS ALL RELEVANT DATA RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER WOULD NOT POWER UP CORRECTLY; A WHITE SCREEN WITH A CURSOR IN THE MIDDLE IS ALL THAT WAS DISPLAYED. THE PROGRAMMER WILL BE RETURNED FOR REPAIR. THERE WAS NO PATIENT INVOLVEMENT.

Description of Event or Problem · 1

IT WAS FURTHER REPORTED THAT THE SERVICE DISK WAS RUN BUT THE SITUATION DID NOT CLEAR, AND THAT THE PROGRAMMER HAS NOW BEEN RETURNED FOR SERVICE. NO PATIENT COMPLICATIONS HAVE BEEN REPORTED AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
467090 CARELINK PROGRAMMER, PACEMAKER KRG MEDTRONIC, INC. 2090

Patients

Seq Age Sex Outcome Treatment
1 2067 RADIOFREQUENCY PROGRAMMER HEAD