FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 3991298 · Received August 8, 2014

Report

Report Number
2182208-2014-02164
Event Type
Malfunction
Date Received
August 8, 2014
Date of Event
April 28, 2014
Report Date
June 5, 2014
Manufacturer
MEDTRONIC, INC.
Product Code
KRG
PMA / PMN Number
P890003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS REPORT IS BASED SOLELY ON DEVICE ANALYSIS. NO INFORMATION TO SUGGEST A DEVICE RELATED ADVERSE EVENT OR PRODUCT PROBLEM WAS RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PRODUCT EVENT SUMMARY: ANALYSIS CONFIRMED THE CUSTOMER COMMENT THAT THE PROGRAMMER HAD A LONG BOOT TIME AND THEREFORE THE HARD DRIVE WAS RECONFIGURED AND THE SOFTWARE RELOADED. ANALYSIS ALSO FOUND THAT THE SOLDER JOINTS OF THE RADIOFREQUENCY HEAD CONNECTORS WERE CRACKED AND THEREFORE THE LINK ELECTRONIC MODULE BOARD WAS REPLACED AND CALIBRATED, AND THAT THE DISPLAY SCREEN DROPPED AND THAT THE SYSTEM FAN WAS NOISY. THE LOWER DISPLAY HINGES AND THE FAN WERE REPLACED. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER HAD A SLOW BOOT. THE SERVICE DISK WAS RUN BUT IT DID NOT RESOLVE THE ISSUE. FOLLOW-UP DETERMINED THAT THE PROGRAMMER WAS ABLE TO FUNCTION NORMALLY ONCE IT COMPLETED THE BOOT. THE PROGRAMMER WAS RETURNED FOR SERVICE. THERE WAS NO PATIENT INVOLVEMENT. IT WAS FURTHER REPORTED THAT THE PROGRAMMER SUBSEQUENTLY TESTED OUT OF SPECIFICATION DURING MANUFACTURER¿S ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
467059 CARELINK PROGRAMMER, PACEMAKER KRG MEDTRONIC, INC. 2090

Patients

Seq Age Sex Outcome Treatment
1 2067 RADIOFREQUENCY PROGRAMMER HEAD