FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 3990530 · Received August 8, 2014

Report

Report Number
2182208-2014-02240
Event Type
Malfunction
Date Received
August 8, 2014
Date of Event
April 23, 2014
Report Date
June 4, 2014
Manufacturer
MEDTRONIC, INC.
Product Code
KRG
PMA / PMN Number
P890003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS REPORT IS BASED SOLELY ON DEVICE ANALYSIS. NO INFORMATION TO SUGGEST A DEVICE RELATED ADVERSE EVENT OR PRODUCT PROBLEM WAS RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PRODUCT EVENT SUMMARY: ANALYSIS WAS UNABLE TO CONFIRM THE CUSTOMER COMMENT THAT THE PROGRAMMER WAS FREEZING AND THAT THE PRINTER WAS NOT WORKING AND NO EVIDENCE WAS OBSERVED OF SOFTWARE CORRUPTION. THE LINK ELECTRONIC MODULE (LEM) PRINTED CIRCUIT BOARD (PCB) ASSEMBLY WAS REPLACED AND CALIBRATED, AND THE HARD DRIVE WAS RECONFIGURED AND THE SOFTWARE RELOADED. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER WAS FREEZING AND THAT THE PRINTER WAS NOT WORKING. FOLLOW-UP DETERMINED THAT THE PROGRAMMER WAS ABLE TO FINISH ITS SESSION BY BEING REBOOTED. THE PROGRAMMER WAS RETURNED FOR SERVICE. NO PATIENT COMPLICATIONS HAVE BEEN REPORTED AS A RESULT OF THIS EVENT. IT WAS FURTHER REPORTED THAT THE PROGRAMMER SUBSEQUENTLY TESTED OUT OF SPECIFICATION DURING MANUFACTURER¿S ANALYSIS. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
467015 CARELINK PROGRAMMER, PACEMAKER KRG MEDTRONIC, INC. 2090W

Patients

Seq Age Sex Outcome Treatment
1 229047 SOFTWARE ANALYZER