FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3990395 · Received August 7, 2014

Report

Report Number
3004209178-2014-91061
Event Type
Malfunction
Date Received
August 7, 2014
Date of Event
July 4, 2014
Report Date
July 7, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP HAD INTERMITTENT BUTTON RESPONSE DUE TO MOISTURE DAMAGE ON THE KEYPAD TRACES. THE INSULIN PUMP HAD MINOR SCRATCHES ON THE DISPLAY WINDOW, CRACKED DISPLAY WINDOW CORNERS, A BROKEN BELT CLIP SLOT, AND A CRACKED RESERVOIR TUBE LIP. NO MOISTURE DAMAGE WAS NOTED ON THE ELECTRONIC ASSEMBLY. NO UNEXPECTED VIBRATING, BLANK DISPLAY OR CONSTANT TONE ANOMALY WAS NOTED.

Description of Event or Problem · 1

THE CUSTOMER'S FATHER REPORTED THAT THE CUSTOMER'S INSULIN PUMP WAS EXPOSED TO WATER. THE CUSTOMER WAS WASHING A CAR, WHICH EXPOSED THE INSULIN PUMP TO MOISTURE. THE CUSTOMER'S FATHER STATED THAT THE INSULIN PUMP WAS VIBRATING WITHOUT AN ALARM OR ALERT AND THAT THE DISPLAY WENT BLANK IMMEDIATELY AFTER THE INSULIN PUMP WAS EXPOSED TO MOISTURE. THE CUSTOMER'S FATHER ALSO MENTIONED THAT A CONSTANT TONE WAS OCCURRING. THE CUSTOMER'S BLOOD GLUCOSE WAS 142 MG/DL AT THE TIME THE ISSUE WAS REPORTED. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
464859 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAB A7723NABJ

Patients

Seq Age Sex Outcome Treatment
1 17 YR