FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3990328 · Received August 7, 2014

Report

Report Number
3004209178-2014-91280
Event Type
Malfunction
Date Received
August 7, 2014
Date of Event
July 8, 2014
Report Date
July 9, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP HAD CRACKED RESERVOIR TUBE LIP, CRACKED BATTERY TUBE THREADS, MINOR SCRATCHES ON THE DISPLAY WINDOW, CRACKED RESERVOIR TUBE AND CRACKED RESERVOIR WINDOW. THE DEVICE PASSED THE PRIME, DISPLACEMENT, BASIC OCCLUSION, OCCLUSION AND EXCESSIVE NO DELIVERY ALARM TESTS. NO SCROLLING NUMBERS NOTED DURING TESTING. ALL BUTTONS FUNCTION PROPERLY. HOWEVER MOISTURE DAMAGE WAS NOTED ON KEYPAD TRACES.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE BUTTONS ARE STUCK AND NOT RESPONDING AND CUSTOMER STATED THE INSULIN PUMP MIGHT HAVE A DELIVERY ANOMALY. CUSTOMER WAS INSTRUCTED THAT SHE HAD A SCROLLING ISSUE AND INSULIN DELIVERY WAS NOT AFFECTED. BLOOD GLUCOSE LEVEL IS 197 MG/DL. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
463391 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAP

Patients

Seq Age Sex Outcome Treatment
1 21 YR