FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3990325 · Received August 7, 2014

Report

Report Number
3004209178-2014-91276
Event Type
Malfunction
Date Received
August 7, 2014
Date of Event
July 9, 2014
Report Date
July 9, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

ALL BUTTONS FUNCTIONED PROPERLY. NO FROZEN DISPLAY, AUDIO ANOMALY OR ALARM ICON ANOMALY WERE NOTED. THE TIME ADVANCED PROPERLY DURING TESTING. THE INSULIN PUMP PASSED THE SELF TEST AND THE DISPLACEMENT TEST. THE INSULIN PUMP COMMUNICATED PROPERLY WITH THE GLUCOSE SENSOR SIMULATOR AND THE MINILINK TRANSMITTER. NO SENSOR ERROR ALARM WAS NOTED. THE KEYPAD FLEX CONNECTOR WAS LOCKED. THE INSULIN PUMP HAD MINOR SCRATCHES ON THE DISPLAY WINDOW AND A CRACKED RESERVOIR TUBE LIP.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE INSULIN PUMP HAS AN ALARM BEEPING BUT NO ERROR MESSAGE IS SHOWN ON THE SCREEN. CUSTOMER ALSO STATED THAT THE KEYPAD IS NOT RESPONDING, THE DISPLAY IS NOT COMPLETELY BLANK AND THERE IS A BLACK CIRCLE ON THE DISPLAY SCREEN. CUSTOMER STATED THAT THE ALARM OCCURRED AT THE TIME THE BUTTONS WERE NOT WORKING. CUSTOMER STATED THAT THE BUTTONS BEGAN FUNCTIONING IN LESS THAN 5 MINUTES WITHOUT A BATTERY CHANGE BUT NOT ALL BUTTONS ARE RESPONDING. CUSTOMER STATED THE ALARM WAS SENSOR ERROR. THE DISPLAY WINDOW IS NOR FROZEN. BLOOD GLUCOSE LEVEL IS 160 MG/DL. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
463390 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAL A2751NALJ

Patients

Seq Age Sex Outcome Treatment
1 50 YR