FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3990312 · Received August 7, 2014

Report

Report Number
3004209178-2014-91112
Event Type
Malfunction
Date Received
August 7, 2014
Date of Event
July 7, 2014
Report Date
July 7, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW, CRACKED CASE AT DISPLAY WINDOW CORNERS, BROKEN RESERVOIR TUBE LIP, MISSING RESERVOIR TUBE O RING, AND MISSING END CAP STICKER.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THEIR INSULIN PUMP DEVELOPED A CRACK IN THE CASING. THE CRACK IS SEEN ON RESERVOIR COMPARTMENT AND THE DRIVE SUPPORT CAP APPEARS TO BE DAMAGED. CUSTOMER STATES THEY DO NOT KNOW HOW IT HAPPENED. ASKED CUSTOMER TO RETURN BROKEN PUMP. PRODUCT IS BEING REPLACED. NO BLOOD GLUCOSE LEVEL REPORTED. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
464390 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-522WWS

Patients

Seq Age Sex Outcome Treatment
1