FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 3990122 · Received August 7, 2014

Report

Report Number
2182208-2014-02264
Event Type
Malfunction
Date Received
August 7, 2014
Date of Event
June 25, 2014
Report Date
June 25, 2014
Manufacturer
MEDTRONIC, INC.
Product Code
KRG
PMA / PMN Number
P890003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT EVENT SUMMARY: ANALYSIS WAS UNABLE TO CONFIRM THE CUSTOMER COMMENT THAT THE PROGRAMMER WOULD NOT TURN ON HOWEVER THE POWER SUPPLY WAS REPLACED AS A PREVENTIVE. ANALYSIS DID CONFIRM THE CUSTOMER COMMENT THAT THE PROGRAMMER WOULD NOT UPDATE SOFTWARE, AT LEAST VIA THE SOFTWARE DISTRIBUTION NETWORK AND THEREFORE THE HARD DRIVE WAS RECONFIGURED AND THE SOFTWARE RELOADED. IT WAS FURTHER NOTED THAT A FLOPPY DISK SPRING WAS FOUND IN THE FLOPPY DRIVE AND THE FLOPPY DRIVE WAS REPLACED AS A PREVENTIVE. CONCOMITANT MEDICAL PRODUCTS: PRODUCT ID 229047 SOFTWARE ANALYZER. (B)(4).

Additional Manufacturer Narrative · 1

THE INFORMATION SUBMITTED REFLECTS ALL RELEVANT DATA RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. CONCOMITANT MEDICAL PRODUCTS: PRODUCT ID 229047 SOFTWARE ANALYZER. (B)(4).

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER WOULD NOT TURN ON AND WOULD NOT UPDATE. THE PROGRAMMER WAS RETURNED FOR SERVICE. THERE WAS NO PATIENT INVOLVEMENT.

Description of Event or Problem · 1

(B)(4)-IT WAS REPORTED THAT THE PROGRAMMER WOULD NOT TURN ON AND WOULD NOT UPDATE. THE PROGRAMMER WAS RETURNED FOR SERVICE. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
462494 CARELINK PROGRAMMER, PACEMAKER KRG MEDTRONIC, INC. 2090

Patients

Seq Age Sex Outcome Treatment
1 2067 RADIOFREQUENCY PROGRMMER HEAD| 2067 RADIOFREQUENCY PROGRAMMER HEAD