FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3984631 · Received August 6, 2014

Report

Report Number
3004209178-2014-90618
Event Type
Malfunction
Date Received
August 6, 2014
Date of Event
June 28, 2014
Report Date
July 7, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP PASSED FUNCTIONAL TESTING INCLUDING REWIND, BASIC OCCLUSION, OCCLUSION, PRIME A/33, EXCESSIVE NO DELIVERY ALARM AND DISPLACEMENT TESTS. NO UNEXPECTED EXCESSIVE NO DELIVERY ALARM. NO MOTOR ERROR ALARM, MOTOR PASSED MOTOR TEST. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW, CRACKED CASE NEAR DISPLAY WINDOW CORNERS, CRACKED BATTERY TUBES THREADS AND CRACKED RESERVOIR TUBE LIP.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTED EXPERIENCING HIGH BLOOD GLUCOSE AND RECEIVING A NO DELIVERY ALARM AND MOTOR ERROR ALARMS ON THE INSULIN PUMP. SHE STATED THAT THERE WERE TWO MOTOR ERROR ALARMS THAT OCCURRED DURING PRIMING. SHE STATED THAT THE INSULIN PUMP HAD NOT BEEN EXPOSED TO A STRONG MAGNETIC FIELD OR MRI. SHE WAS ASSISTED IN CLEARING THIS ALARM AND STATED THAT SHE WAS ABLE TO REWIND THE INSULIN PUMP. CUSTOMER DECLINED TROUBLESHOOTING FOR THE HIGH BLOOD GLUCOSE AND NO DELIVERY ALARM BECAUSE THOSE ISSUES HAD BEEN RESOLVED WITH A COMPLETE SET CHANGE. THE BLOOD GLUCOSE READING WAS 259 MG/DL. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
460021 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 59 YR