FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3984501 · Received August 6, 2014

Report

Report Number
3004209178-2014-90347
Event Type
Malfunction
Date Received
August 6, 2014
Date of Event
July 6, 2014
Report Date
July 6, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

INSULIN PUMP RECEIVED WITH CURRENTS IN SPECIFICATION. NO UNEXPECTED FAILED BATTERY TEST OR BATTERY OUT OF LIMIT. INSULIN PUMP HAD AN INTERMITTENT BUTTON RESPONSE DUE TO MOISTURE DAMAGE KEYPAD TRACE. INSULIN PUMP HAD MINOR SCRATCHES ON LCD WINDOW, CRACKED DISPLAY WINDOW CORNERS, BATTERY TUBE THREADS CRACKED, BROKEN BELT CLIP SLOT AND CRACKED RESERVOIR TUBE LIP. NUMBERS DO NOT RAMP UP ON OR SCROLL BAR MOVING WITH NO INPUT.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE KEYPAD OF THE INSULIN PUMP WAS UNRESPONSIVE. WHILE PROGRAMMING A BOLUS THE NUMBERS KEPT SCROLLING. THE CUSTOMER REMOVED THE BATTERY AND THE INSULIN PUMP ALARMED FAILED BATTERY. THE CUSTOMER CLEARED THE ALARM AND PLACED A NEW BATTERY, BUT THE BUTTONS WERE STILL UNRESPONSIVE AND THE DEVICE ALARMED ANOTHER ERROR. THE CUSTOMER'S BLOOD GLUCOSE WAS 203 MG/DL. THE DISCONTINUATION OF THE INSULIN PUMP WAS ADVISED. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
459772 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 34 YR