FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3983548 · Received August 6, 2014

Report

Report Number
2531779-2014-22561
Event Type
Malfunction
Date Received
August 6, 2014
Report Date
July 30, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED, AND IT WAS EVALUATED BY PRODUCT ANALYSIS ON 09/09/2014 WITH THE FOLLOWING FINDINGS: A CARTRIDGE CAP AND BATTERY CAP WERE NOT RETURNED WITH THE DEVICE; A TEST BATTERY CAP WAS USED DURING ALL STEPS OF THE ANALYSIS. THE PUMP POWERED ON, BUT THE DISPLAY SCREEN WAS BLANK; THE REPORTED EVENT WAS DUPLICATED. THE PUMP CASE WAS REMOVED, AND THE DISPLAY SCREEN WAS FOUND TO BE CRACKED. THE SUSPECT DISPLAY SCREEN WAS REPLACED WITH A TEST DISPLAY SCREEN; THE PUMP DISPLAY FUNCTIONED PROPERLY WITH THE TEST DISPLAY SCREEN INSTALLED, SUGGESTING THE DISPLAY SCREEN DAMAGE WAS THE CAUSE OF THE BLANK DISPLAY.

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING A DISPLAY (BLANK SCREEN) ISSUE. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
461798 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 64 YR