FDA Adverse Event Malfunction Summary report: N

840 VENTILATOR

MDR report key: 3982918 · Received July 2, 2014

Report

Report Number
8020893-2014-01538
Event Type
Malfunction
Date Received
July 2, 2014
Date of Event
May 28, 2014
Report Date
June 3, 2014
Manufacturer
COVIDIEN, FORMERLY NELLCOR PURITAN BENNETT IRELAND
Product Code
CBK
PMA / PMN Number
K970460
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

THE COVIDIEN TECHNICAL SUPPORT ENGINEER (TSE) TROUBLESHOT THE ISSUE WITH THE CUSTOMER OVER THE TELEPHONE, AND SUGGESTED TO REPLACE THE GRAPHIC USER INTERFACE (GUI) CABLE, WHICH DID NOT RESOLVE THE MALFUNCTION. THE COVIDIEN CUSTOMER SUPPORT ENGINEER (CSE) EVALUATED THE DEVICE, VERIFIED THE MALFUNCTION, AND COMPLETED THE REPAIR BY UPGRADING THE SOFTWARE TO THE CURRENT REVISION. THE UNIT PASSED ALL TESTS AND CALIBRATIONS, AND TI WAS OBSERVED TO BE OPERATING WITHIN MANUFACTURING SPECIFICATIONS. COVIDIEN REFERENCE # (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED BY A CUSTOMER IN THE USA THAT AN 840 VENTILATOR HAD AN INOPERABLE GRAPHIC USER INTERFACE (GUI) DISPLAY. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
387466 840 VENTILATOR CBK COVIDIEN, FORMERLY NELLCOR PURITAN BENNETT IRELAND 840

Patients

Seq Age Sex Outcome Treatment
1