FDA Adverse Event Malfunction Summary report: N

9800

MDR report key: 3982763 · Received July 24, 2014

Report

Report Number
1720753-2014-06378
Event Type
Malfunction
Date Received
July 24, 2014
Date of Event
July 11, 2014
Report Date
July 25, 2014
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REPRESENTATIVE PERFORMED AN ONSITE INVESTIGATION. AN SBC CPU UPGRADE KIT WAS UTILIZED TO BRING THE SYSTEM FROM VERSION 30 SOFTWARE TO REVISION 8 SOFTWARE. A FILAMENT CALIBRATION WAS ALSO PERFORMED AS PART OF THE SERVICE EVENT. THE SYSTEM WAS TESTED AND FOUND TO BE WORKING AS INTENDED AND RETURNED TO SERVICE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE SYSTEM FAILED TO BOOT TO A USABLE STATE AND EXHIBITED A NON-RECOVERABLE LOSS OF FUNCTIONALITY. NO PATIENT SERIOUS INJURY OR DEATH WAS REPORTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
435134 9800 FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS (SLC) 9800

Patients

Seq Age Sex Outcome Treatment
1