Description of Event or Problem · 1
A BIVAD PATIENT WITH THORATEC VAD ON RIGHT WAS SWITCHED FROM THE DUAL DRIVE CONSOLE (DDC) TO THE TLC-II PORTABLE DRIVER. APPROXIMATELY 15 MINUTES LATER, THE DRIVER BEGAN MAKING A NOISE FROM INSIDE THE COMPRESSOR AND THE TLC-II DISPLAYED AN ALARM MESSAGE. THE PATIENT WAS SWITCHED TO A BACK-UP TLC-II WITHOUT INCIDENT. THE FAILURE INVESTIGATION DETERMINED THAT THE EVENT WAS CAUSED BY A SOFTWARE DEFECT THAT WAS ALREADY UNDER INVESTIGATION DUE TO ANOMALOUS RESULTS OF IN-HOUSE TESTING. THE SOFTWARE DEFECT WAS DETERMINED TO PRESENT A REMOTE RISK TO PATIENTS WITH ISOLATED RVAD SUPPORT. A PRODUCT SAFETY ALERT WAS SENT TO ALL KNOWN USERS OF TLC-II VAD DRIVERS WITH VERSION 4.03 OF THE EMBEDDED SOFTWARE (FIRMWARE). UPGRADING THE TLC-II DRIVERS WITH REVISED FIRMWARE, VERSION 4.11, BEGAN UPON FDA APPROVAL OF PMA SUPPLEMENT P870072/S18 ON APRIL 18, 2002.