FDA Adverse Event Malfunction Summary report: N

UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM

MDR report key: 3982401 · Received August 6, 2014

Report

Report Number
1061932-2014-01833
Event Type
Malfunction
Date Received
August 6, 2014
Date of Event
July 14, 2014
Report Date
July 14, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K081930
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE INSTRUMENT. THE FSE CONFIRMED THE SAMPLE LINE (TUBING) HAD BECOME DISCONNECTED FROM THE BOTTOM OF THE FLOWCELL CAUSING A SMALL CONTAINED LEAK. THE VOLUME OF THE LEAK WAS UNKNOWN. THE FSE REPLACED THE SAMPLE LINE (TUBING), RESOLVING THE LEAK, INCOMPLETE RESULTS, AND ERRORS. THE FSE ALSO BLEACHED THE FLOWCELL WASTE PATHWAY AS PART OF TROUBLESHOOTING. WHILE ONSITE, THE FSE OBSERVED THE LEAK HAD DAMAGED THE MEDIAN ANGLE LIGHT SCATTER (MALS) SENSOR CAUSING ERRATIC OFFSETS. THE FSE REPLACED THE MALS SENSOR, RESOLVING THE ISSUE. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM GENERATED INCOMPLETE RESULTS FOR THE DIFFERENTIAL (DIFF) AND NUCLEATED RED BLOOD CELL (NRBC). THE CUSTOMER ALSO REPORTED THE INSTRUMENT GENERATED 'LOW EVENT RATE' ERRORS. THERE WAS NO REPORTED EXPOSURE TO MUCOUS MEMBRANES OR OPEN WOUNDS. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE) CONSISTING OF GLOVES AND A LAB COAT AT THE TIME OF THE INCIDENT. THERE WERE NO ERRONEOUS RESULTS REPORTED OUT OF THE LABORATORY. THERE WAS NO DEATH, INJURY, OR TO PATIENT TREATMENT ATTRIBUTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
460654 UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1