FDA Adverse Event Malfunction Summary report: N

COULTER LH 780 HEMATOLOGY ANALYZER

MDR report key: 3982394 · Received August 6, 2014

Report

Report Number
1061932-2014-01820
Event Type
Malfunction
Date Received
August 6, 2014
Date of Event
July 11, 2014
Report Date
July 11, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K061616
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE INSTRUMENT. THE FSE CONFIRMED THE ERRORS REPORTED BY THE CUSTOMER AS WELL AS DISCOVERED THE PROBE RINSE BLOCK WAS NOT MOVING ALONG THE PROBE AS IT SHOULD DURING THE END OF THE PROBE RINSE CYCLE. THE FSE CLEANED AND ADJUSTED THE RINSE BLOCK, RESOLVING THE LEAK REPORTED. THE FSE ALSO ALIGNED THE FLOWCELL TUBING, RESOLVING THE LIGHT SCATTER (LS) OFFSET ERROR. THE FSE VERIFIED THE INSTRUMENT AND THE INSTRUMENT WAS RETURNED TO NORMAL OPERATION. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED LESS THAN 5 MLS OF CLEAR FLUID LEAKED UNDERNEATH THE BLOOD SAMPLING VALVE (BSV) OF THE COULTER LH 780 HEMATOLOGY ANALYZER. THE LEAK WAS CONTAINED WITHIN THE INSTRUMENT. THE CUSTOMER STATED THAT THE INSTRUMENT ALSO GENERATED LIGHT SCATTER (LS) OFFSET TOO HIGH ERROR MESSAGES. THERE WAS NO EXPOSURE TO MUCOUS MEMBRANES OR OPEN WOUNDS. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE) CONSISTING OF GLOVES AND A LAB COAT AT THE TIME OF THE INCIDENT. NO ERRONEOUS PATIENT RESULTS WERE GENERATED IN CONNECTION WITH THIS EVENT. THERE WAS NO DEATH, INJURY, OR AFFECT TO USER OR TO PATIENT TREATMENT ATTRIBUTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
461886 COULTER LH 780 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1