FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3982309 · Received August 5, 2014

Report

Report Number
2032227-2014-06183
Event Type
Malfunction
Date Received
August 5, 2014
Date of Event
May 19, 2014
Report Date
May 19, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

UNIT RECEIVED WITH INTERMITTENT BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. NO BUTTON ERROR ALARM. NO FROZEN SCREEN NOTED. NO MOISTURE DAMAGE FOUND INSIDE THE PUMP. PUMP RECEIVED WITH SCRATCHED LCD WINDOW. UNIT RECEIVED WITH CRACKED CASE DISPLAY WINDOW CORNER. UNIT RECEIVED WITH CRACKED BATTERY TUBE THREADS. PUMP RECEIVED WITH BROKEN RESERVOIR TUBE LIP.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING A BUTTON ERROR ALARM ON HER INSULIN PUMP. CUSTOMER STATED THAT THE INSULIN PUMP FROZE DUE TO HER BEING OUTSIDE, AND THAT THERE WAS MOISTURE IN THE BACK OF THE DISPLAY SCREEN. CUSTOMER ALSO STATED THAT THERE WERE SEVERAL CRACKS AROUND THE RESERVOIR, BATTERY CASE, AND CORNERS OF THE PUMP. BLOOD GLUCOSE LEVEL WAS 54 MG/DL AT THE TIME OF THE CALL. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
456793 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-523LNAB A000207446

Patients

Seq Age Sex Outcome Treatment
1 32 YR