FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3982307 · Received August 5, 2014

Report

Report Number
2032227-2014-06181
Event Type
Malfunction
Date Received
August 5, 2014
Date of Event
May 4, 2014
Report Date
May 4, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

UNIT RECEIVED INTERMITTENT BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. NO BUTTON ERROR ALARM. NO FROZEN SCREEN NOTED. PUMP RECEIVED WITH SCRATCHED LCD WINDOW. UNIT RECEIVED CRACKED CASE DISPLAY WINDOW CORNER. UNIT RECEIVED WITH CRACKED BATTERY TUBE THREADS. PUMP RECEIVED WITH CRACKED RESERVOIR TUBE LIP. PUMP RECEIVED WITH CRACKED RESERVOIR TUBE.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING A BUTTON ERROR ALARM ON THEIR INSULIN PUMP. CUSTOMER STATED THAT THE PUMP SCREEN COMPLETELY FROZE. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 253 MG/DL AT THE TIME OF THE CALL. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
457342 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-523PNAP

Patients

Seq Age Sex Outcome Treatment
1 26 YR