FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3982224 · Received August 5, 2014

Report

Report Number
3004209178-2014-90144
Event Type
Malfunction
Date Received
August 5, 2014
Date of Event
July 5, 2014
Report Date
July 5, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH BUTTON ERROR ALARM AND THE BUTTONS WERE NOT RESPONDING DUE TO CORRODED KEYPAD TRACES. UNABLE TO PERFORM THE DISPLACEMENT TEST DUE TO THE UNRESPONSIVE BUTTONS. THE DEVICE ALSO WAS RECEIVED WITH NO MOISTURE DAMAGE ON THE ELECTRONICS, MOTOR, VIBRATOR MOTOR OR BATTERY TUBE ASSEMBLY. THE UNIT HAD CRACKED CASE AT THE DISPLAY WINDOW CORNER, CRACKED RESERVOIR TUBE LIP, MINOR SCRATCHED LCD WINDOW AND BROKEN BATTERY TUBE THREADS.

Description of Event or Problem · 1

CUSTOMER CALLED STATING SHE WAS ON A BOAT AND HER INSULIN PUMP GOT WET. THE DEVICE ALARMED BUTTON ERROR. CUSTOMER'S BLOOD GLUCOSE IS 86 MG/DL. CUSTOMER WAS ADVISED THE DEVICE NEEDS TO BE REPLACED, AND TO DISCONTINUE USE AND REVERT TO A BACK UP PLAN. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
456907 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAH

Patients

Seq Age Sex Outcome Treatment
1 23 YR