FDA Adverse Event Malfunction Summary report: N

FLOW-COUNT COULTER FLUOROSPHERES

MDR report key: 3982219 · Received August 5, 2014

Report

Report Number
1061932-2014-01872
Event Type
Malfunction
Date Received
August 5, 2014
Date of Event
July 8, 2014
Report Date
July 8, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K954688
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
EI
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THERE IS NO INDICATION THAT THE FLOW-COUNT COULTER FLUOROSPHERES DEVICE WAS RETURNED FOR EVALUATION. THE FIELD SERVICE ENGINEER (FSE) COMPLETED SYSTEM VERIFICATION AND NOTED THE INSTRUMENT WAS IN NORMAL OPERATION. NO INSTRUMENT ISSUES WERE OBSERVED. THE INSTRUMENT CONFORMED TO THE MANUFACTURER'S PUBLISHED PERFORMANCE SPECIFICATIONS AND WAS RETURNED TO NORMAL OPERATION. IN CONCLUSION, A DEFINITIVE CAUSE OF THE INCIDENT COULD NOT BE DETERMINED WITH THE AVAILABLE INFORMATION. (B)(4).

Description of Event or Problem · 1

THE AFFILIATE STATED THE CUSTOMER REPORTED WHILE PERFORMING THE AUTOSET UP, THE FLOW-COUNT WAS RUNNING SMUDGE TO THE LEFT BOTTOM CORNER OF THE CALL FACTOR REGION DURING QUALITY CONTROL INVOLVING THE FLOW-COUNT COULTER FLUOROPHORES. THE CUSTOMER STATED THERE WERE NO ERRONEOUS PATIENT RESULTS GENERATED; PATIENT SAMPLES WERE NOT ANALYZED AT THE TIME OF THE EVENT. THERE WAS NO PATIENT IMPACT ASSOCIATED WITH THIS EVENT. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
457294 FLOW-COUNT COULTER FLUOROSPHERES COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA 7548146F

Patients

Seq Age Sex Outcome Treatment
1