FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3982041 · Received August 5, 2014

Report

Report Number
3004209178-2014-89109
Event Type
Malfunction
Date Received
August 5, 2014
Date of Event
July 2, 2014
Report Date
July 2, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP HAD UNRESPONSIVE BUTTONS DUE TO CORRODED KEYPAD TRACES. NO BUTTON ERROR ALARMS NOTED. NO TRACES OF MOISTURE WERE NOTED AT ELECTRONIC ASSEMBLY OR MOTOR ASSEMBLY PER VISUAL INSPECTION. THE INSULIN PUMP HAD CRACKED BATTERY TUBE THREADS, SEVERELY SCRATCHED DISPLAY WINDOW, AND A MISSING END CAP STICKER. NO UNEXPECTED VIBRATION ANOMALY NOTED.

Description of Event or Problem · 1

IT IS REPORTED THAT THE CUSTOMER KEEPS RECEIVING A BUTTON ERROR ON HIS INSULIN PUMP. THE CUSTOMER STATES THAT THE ERROR COULD HAVE BEEN RESULTED WHEN HE HAD PUT THE INSULIN PUMP INSIDE THE POCKET OF HIS WET SHORTS AFTER GOING SWIMMING. THE CUSTOMER'S BLOOD GLUCOSE IS 314 MG/DL. INSULIN PUMP WAS REPLACED. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
457590 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 37 YR