FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3981759 · Received August 5, 2014

Report

Report Number
3004209178-2014-89805
Event Type
Malfunction
Date Received
August 5, 2014
Date of Event
July 4, 2014
Report Date
July 4, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

NO BUTTON ERROR ALARM WAS NOTED. THE INSULIN PUMP HAD INTERMITTENT BUTTON RESPONSE DUE TO MOISTURE DAMAGE ON THE KEYPAD TRACES. THE INSULIN PUMP WAS RECEIVED WITH A CRACKED RESERVOIR TUBE LIP, CRACKED BATTERY TUBE THREADS, MINOR SCRATCHES ON THE DISPLAY WINDOW AND A SCRATCHED RESERVOIR TUBE WINDOW.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED BY CUSTOMER'S FRIEND THAT THE CUSTOMER'S INSULIN PUMP ALARMED A BUTTON ERROR. CUSTOMER'S FRIEND STATED THE CUSTOMER WENT WATER RAFTING IN (B)(6) WITH INSULIN PUMP ATTACHED. ADVISED CUSTOMER'S FRIEND IN ORDER TO GET EMERGENCY INSULIN, CUSTOMER MUST GO TO EMERGENCY ROOM. ADVISED CUSTOMER'S FRIEND THAT CUSTOMER SHOULD CALL TO TROUBLESHOOT. THE BLOOD GLUCOSE READING WAS 72MG/DL. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
457642 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 31 YR