FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3980979 · Received August 5, 2014

Report

Report Number
3004209178-2014-89988
Event Type
Malfunction
Date Received
August 5, 2014
Date of Event
May 24, 2014
Report Date
July 3, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP WAS RECEIVED WITH NORMAL OPERATING CURRENTS AND NO UNEXPECTED OFF NO POWER, LOW BATTERY OR BATTERY OUT LIMIT ALARMS NOTED. DEVICE WAS MONITORED FOR 24 HRS AND NO UNEXPECTED ALARM CLOCK ALARM NOTED. DEVICE HAD INTERMITTENT BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. DEVICE RECEIVED WITH CRACKED DISPLAY WINDOW CORNER, SCRATCHED LCD WINDOW, BROKEN RESERVOIR TUBE LIP AND CRACKED RESERVOIR TUBE WINDOW.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE INSULIN PUMP HAS AN ALARM CLOCK AND HE IS UNABLE TO CLEAR IT. CUSTOMER STATED HE REPLACED THE BATTERY AND IT ALARMED BATTERY OUT LIMIT. CUSTOMER CHANGED THE BATTERY AGAIN AND THE ALARM MESSAGE DISPLAY WENT AWAY BUT DEVICE CONTINUES TO SIREN AND VIBRATE. CUSTOMER DOES NOT RECALL ANY EVENTS LEADING TO THE ALARM. BLOOD GLUCOSE LEVEL IS 104 MG/DL. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
457140 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAL

Patients

Seq Age Sex Outcome Treatment
1 13 YR