FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3980689 · Received August 5, 2014

Report

Report Number
2531779-2014-22422
Event Type
Malfunction
Date Received
August 5, 2014
Report Date
July 24, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

FOLLOW-UP #1: DATE OF SUBMISSION 03/10/2015. DEVICE EVALUATION: THE DEVICE HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 02/18/2015 WITH THE FOLLOWING FINDINGS: BATTERY COMPARTMENT CRACK OBSERVED IN THREAD AREA AND BELOW GRIP PAD. EVIDENCE OF MOISTURE CONTAMINATION INSIDE BATTERY COMPARTMENT. DUE TO MOISTURE CONTAMINATION PUMP IS UNRESPONSIVE, NO AUDIBLE TONE, NO VIBRATION AND A BLANK DISPLAY WITH BOTH THE RETURNED BATTERY CAP AND A TEST BATTERY CAP. INVESTIGATORS WERE UNABLE TO ADEQUATELY INVESTIGATE LOSS OF PRIME COMPLAINT DUE TO UNRESPONSIVE PUMP. THERE WAS EVIDENCE OF ADDITIONAL MOISTURE CONTAMINATION INSIDE OF PUMP. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING A PRIME (LOSS OF PRIME) ISSUE. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
457756 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 38 YR