FDA Adverse Event Malfunction Summary report: N

9900

MDR report key: 3980016 · Received June 5, 2014

Report

Report Number
1720753-2014-04723
Event Type
Malfunction
Date Received
June 5, 2014
Date of Event
May 15, 2014
Report Date
June 5, 2014
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REPRESENTATIVE PERFORMED AN ONSITE INVESTIGATION. THE HARD DRIVE WAS REPLACED BY THE CUSTOMER. THE FE RELOADED SOFTWARE AND CALIBRATION FILES. THE SYSTEM NODES WERE REFLASHED. THE SYSTEM BOOTED UP WITH AN ERROR FOLLOWING REPAIR. THE CUSTOMER DECIDED TO FIX THE ERROR ON THEIR OWN. NO CONCLUSION CAN BE DRAWN AS FINAL REPAIR INFORMATION IS UNAVAILABLE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE SYSTEM WOULD NOT MAKE X-RAYS. THIS RESULTED A TOTAL LOSS OF IMAGING FUNCTIONALITY. THERE IS NO REPORT OF INJURY ORE DEATH ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
330328 9900 FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS (SLC) 9900

Patients

Seq Age Sex Outcome Treatment
1