FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C702 MODULE

MDR report key: 3980001 · Received August 5, 2014

Report

Report Number
1823260-2014-05868
Event Type
Malfunction
Date Received
August 5, 2014
Date of Event
May 19, 2014
Report Date
August 5, 2014
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THEY RECEIVED QUESTIONABLE C-REACTIVE PROTEIN GEN.3 (CRP) RESULTS FOR ONE PATIENT ON THEIR C702 ANALYZER. THE PATIENT'S SAMPLE WAS PROCESSED BY THE CUSTOMER'S MODULAR PRE ANALYTICS DEVICE AND TESTED IN A SAMPLE CUP. THE PATIENT'S INITIAL CRP RESULT WAS 378.3 MG/L ACCOMPANIED BY A DATA FLAG. THE SAMPLE WAS DILUTED 1:2 AND THE RESULT WAS 139.2 MG/L. THE CUSTOMER STATED THIS WAS THE PROBLEM RESULT. THE SAMPLE WAS THEN TRANSFERRED TO A FALSE BOTTOM TUBE AND REPEATED. THE FIRST RESULT FROM THE NEW TUBE WAS 383.2 MG/L ACCOMPANIED BY A DATA FLAG. THE SAMPLE WAS DILUTED 1:2 AND THE RESULT WAS 367.8 MG/L. THE SAMPLE WAS THEN DILUTED OFF LINE AND THE RESULT WAS 171.1 MG/L. INFORMATION ON WHETHER THE DISCREPANT RESULT WAS REPORTED OUTSIDE THE LABORATORY WAS REQUESTED BUT NOT PROVIDED. INFORMATION ON WHETHER THE PATIENT WAS ADVERSELY AFFECTED WAS REQUESTED BUT NOT PROVIDED. THE CRP REAGENT LOT NUMBER AND EXPIRATION DATE WERE REQUESTED BUT NOT PROVIDED. A DEFINITIVE ROOT CAUSE COULD NOT BE DETERMINED. THE REACTION KINETICS OF THE DISCREPANT RESULT SHOWED THAT INSUFFICIENT SAMPLE WAS ASPIRATED. IT WAS NOTED THE CUSTOMER WAS NOT USING THE RECOMMENDED CUP ADAPTORS. THIS MAY CAUSE INCORRECT SAMPLE PIPETTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
457647 COBAS 8000 C702 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1