FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3974654 · Received August 3, 2014

Report

Report Number
2032227-2014-05246
Event Type
Malfunction
Date Received
August 3, 2014
Date of Event
July 2, 2014
Report Date
July 2, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP POWERED UP PROPERLY AFTER BATTERY INSTALLATION. THE INSULIN PUMP HAD OPERATING CURRENTS WITHIN SPECIFICATION. NO UNEXPECTED LOW OR WEAK BATTERY ALARMS WERE NOTED. THE INSULIN PUMP WAS RECEIVED WITH A CRACKED CASE AT THE DISPLAY WINDOW CORNERS AND BATTERY TUBE THREADS, AND MINOR SCRATCHES ON THE DISPLAY WINDOW.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTS THAT HE HAS BEEN GOING THROUGH BATTERY MORE FREQUENTLY AFTER HE RECEIVED A NEW BATTERY CAP. CUSTOMER CURRENT BLOOD GLUCOSE LEVEL IS 171 MG/DL, BUT HE HAD A LOW BLOOD GLUCOSE LEVEL THE NIGHT BEFORE. CUSTOMER STATED HE TREATED WITH A DOCTOR PEPPER. OFFERED CUSTOMER TO TROUBLE SHOOT FOR LOW BLOOD SUGAR, BUT CUSTOMER DECLINED TROUBLESHOOTING. INSULIN PUMP WILL BE RETURNED AND CUSTOMER WILL BE SENT A REPLACEMENT. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
452548 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723LNAL

Patients

Seq Age Sex Outcome Treatment
1 56 YR