FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3974637 · Received August 3, 2014

Report

Report Number
2032227-2014-05235
Event Type
Malfunction
Date Received
August 3, 2014
Date of Event
July 1, 2014
Report Date
July 2, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP HAD UNRESPONSIVE BUTTONS DUE TO CORRODED KEYPAD TRACES. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHES ON THE DISPLAY WINDOW, A BROKEN RESERVOIR TUBE LIP, CRACKED BATTERY TUBE THREADS, AND A SCRATCHED CASING. NO MOISTURE DAMAGE WAS NOTED ON THE MOTOR OR ELECTRONIC ASSEMBLIES DURING THE VISUAL INSPECTION.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTS HE LOST SOME FUNCTIONALITY ON HIS PUMP. CUSTOMER STATES DAMAGE OCCURRED WHEN HE JUMPED IN THE POOL WITH PUMP STILL ATTACHED TO HIS BODY. CUSTOMER'S BLOOD GLUCOSE LEVEL AT THE TIME WAS 396 MG/DL. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND REVERT TO A BACK UP PLAN. INSULIN PUMP WILL HAVE TO BE REPLACED. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
452389 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723LNAS

Patients

Seq Age Sex Outcome Treatment
1 21 YR