FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3974367 · Received August 1, 2014

Report

Report Number
3004209178-2014-89087
Event Type
Malfunction
Date Received
August 1, 2014
Date of Event
June 30, 2014
Report Date
June 30, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

NO BUTTON ERROR ALARM NOTED. INSULIN PUMP ACT AND ESC BUTTONS DID NOT RESPOND DUE TO CORRODED KEYPAD TRACES. INSULIN PUMP WAS UNABLE TO VERIFY FAILED BATTERY TEST ALARM DUE TO NO BUTTON RESPONSE. INSULIN PUMP HAD NO BLANK DISPLAY NOTED. INSULIN PUMP RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW, CRACKED CASE AT DISPLAY WINDOW CORNERS, CRACKED BELT CLIP SLOT, CRACKED RESERVOIR TUBE LIP AND CRACKED DISPLAY WINDOW.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER'S INSULIN PUMP'S DISPLAY SCREEN IS CRACKED. CUSTOMER STATES THAT THE DEVICE HAS A CRACK FROM A PRIOR CAMPING TRIP AND NONE OF THE BUTTONS ARE RESPONDING. ADVISED CUSTOMER TO DISCONTINUE USE OF DEVICE AND REVERT TO BACK UP PLAN. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 121 MG/DL AT TIME OF REPORTING. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
450524 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722CAB

Patients

Seq Age Sex Outcome Treatment
1