FDA Adverse Event Malfunction Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 3974321 · Received August 1, 2014

Report

Report Number
2122870-2014-00556
Event Type
Malfunction
Date Received
August 1, 2014
Date of Event
July 9, 2014
Report Date
July 9, 2014
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) REPLACED THE PRINTED CIRCUIT BOARDS (PCBS) AND VERIFIED INSTRUMENT OPERATION BY COMPLETING A SUCCESSFUL SYSTEM CHECK AND QUALITY CONTROL (QC). THE INSTRUMENT CONFORMED TO THE MANUFACTURER'S PUBLISHED PERFORMANCE SPECIFICATIONS AND WAS RETURNED TO NORMAL OPERATION. IN CONCLUSION, THE LIKELY CAUSE OF THE EVENT IS ATTRIBUTED TO THE BURNT STEPPER MOTOR DRIVER PCB. A DEFINITIVE ROOT CAUSE IS UNKNOWN. (B)(4).

Additional Manufacturer Narrative · 1

(B)(4)

Description of Event or Problem · 1

THE CUSTOMER REPORTED A BURNING ODOR AND NOTICED WHITE SMOKE EMITTED FROM THE REAGENT CAROUSEL INVOLVING THE ACCESS 2 IMMUNOASSAY SYSTEM. THE CUSTOMER IMMEDIATELY TURNED OFF THE INSTRUMENT AND NOTED THE SMOKE STOPPED. THE CUSTOMER STATED THERE WERE NO SPARKS AND THE FIRE DEPARTMENT WAS NOT REQUESTED. THERE WAS NO OPERATOR INJURY OR ADVERSE EFFECT ASSOCIATED WITH THIS EVENT. PATIENT RESULTS WERE NOT IMPACTED. THERE WAS NO PATIENT IMPACT ASSOCIATED WITH THIS EVENT. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
450218 ACCESS 2 IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1