FDA Adverse Event Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3974003 · Received August 1, 2014

Report

Report Number
3004209178-2014-89009
Date Received
August 1, 2014
Date of Event
July 2, 2014
Report Date
July 2, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP HAD CRACKED RESERVOIR TUBE LIP, CRACKED BATTERY TUBE THREADS, MINOR SCRATCHES ON THE DISPLAY WINDOW AND CRACKED CASE NEAR DISPLAY WINDOW CORNERS NOTED. NO BUTTON RESPONSE DUE TO MOISTURE DAMAGE NOTED ON THE KEYPAD TRACES. UNABLE TO PERFORM THE PRIME, DISPLACEMENT, BASIC OCCLUSION, OCCLUSION OR THE EXCESSIVE NO DELIVERY ALARM TESTS. NO MOISTURE DAMAGE NOTED ON ELECTRONIC ASSEMBLY.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER'S FATHER REPORTED THAT THE KEYPAD ON THE CUSTOMER'S INSULIN PUMP BECAME UNRESPONSIVE. CUSTOMER HAD TAKEN A SHOWER, AND WENT TO DELIVER A BOLUS, AND THE KEYPAD DID NOT RESPOND. HE REPORTED THAT CUSTOMER WAS IN SPAIN AT THE TIME AND EXPERIENCING MANY HIGH BLOOD GLUCOSE LEVELS DUE TO THE HEAT AND SWEATING. THE BLOOD GLUCOSE READING WAS 330 MG/DL. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
450635 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAP

Patients

Seq Age Sex Outcome Treatment
1 20 YR