FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3974001 · Received August 1, 2014

Report

Report Number
3004209178-2014-89004
Event Type
Malfunction
Date Received
August 1, 2014
Date of Event
July 2, 2014
Report Date
July 2, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

ALL OPERATING CURRENTS WERE WITHIN SPECIFICATION. NO UNEXPECTED BLANK DISPLAY WAS NOTED. THE INSULIN PUMP PASSED THE DISPLACEMENT, REWIND, BASIC OCCLUSION, AND EXCESSIVE NO DELIVERY ALARM TESTS. THE INSULIN PUMP WAS UNABLE TO PRIME DURING THE PRIME TEST DUE TO A FAULTY FORCE SENSOR RESISTOR. NO ALARMS WERE NOTED FOR A LOOSE DRIVE SUPPORT DISK OR MOTOR ERRORS. THE MOTOR WAS TESTED OUTSIDE OF THE DEVICE AND PASSED. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHES ON THE DISPLAY WINDOW, CRACKED RESERVOIR TUBE LIP AND CRACKED BATTERY TUBE THREADS.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE INSULIN PUMP HAD AN ALARM FOR A MOTOR ERROR AND FOR A LOOSE DRIVE SUPPORT DISK, AND THAT THE SCREEN WENT BLACK. CUSTOMER STATED THAT THE MOTOR ERROR ALARM OCCURRED WHILE CHANGING THE BATTERY AND INFUSION SET. HE STATED THAT THE INSULIN PUMP HAD NOT BEEN DROPPED, BUMPED OR EXPOSED TO A STRONG MAGNETIC FIELD OR MRI. HE WAS UNABLE TO REWIND THE INSULIN PUMP. THE BLOOD GLUCOSE READING WAS 58 MG/DL. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
451164 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAS

Patients

Seq Age Sex Outcome Treatment
1 63 YR