FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3973938 · Received August 1, 2014

Report

Report Number
3004209178-2014-88909
Event Type
Malfunction
Date Received
August 1, 2014
Date of Event
July 1, 2014
Report Date
July 2, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

INSULIN PUMP RECEIVED WITH INTERMITTENT ACT BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. NO FREEZING OR FROZEN DISPLAY NOTED. MINOR SCRATCHED DISPLAY WINDOW, CRACKED CASE AT DISPLAY WINDOW CORNER, CRACKED RESERVOIR TUBE LIP AND CRACKED BATTERY TUBE THREADS NOTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE SCREEN ON THE CUSTOMER'S INSULIN PUMP WAS FREEZING AND THE BUTTONS ON HER PUMP WERE NOT WORKING AT TIMES. THE CUSTOMER WOULD PRESS THE ACT BUTTON, BUT THE SCREEN WOULD FREEZE AND OTHER TIMES, THE BUTTONS WOULD NOT RESPOND TO BEING PRESSED. HER BLOOD GLUCOSE WAS 98 MG/DL. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE AND REVERT TO A BACK-UP PLAN. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
451015 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAP

Patients

Seq Age Sex Outcome Treatment
1 23 YR