FDA Adverse Event Malfunction Summary report: N

VERSACARE BED

MDR report key: 3973794 · Received May 15, 2014

Report

Report Number
1824206-2014-01496
Event Type
Malfunction
Date Received
May 15, 2014
Date of Event
April 17, 2014
Report Date
April 17, 2014
Manufacturer
HILL-ROM, INC.
Product Code
FNL
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE TECHNICIAN FOUND THAT THE SIDE RAIL WOULD NOT LATCH IN THE UP POSITION. THE TECHNICIAN BELIEVES THE MOST LIKELY CAUSE IS THAT THE BED HAD BEEN RAISED WITH THE SIDE RAIL UNDER AN OBJECT LIKE A RAILING OR WINDOW LEDGE. THE SIDE RAIL CENTER ARM HAD EXCESSIVE FORCE APPLIED TO IT. A SEARCH OF THE HILL-ROM MAINTENANCE RECORDS DID NOT SHOW HILL-ROM PERFORMED ANY PREVENTATIVE MAINTENANCE ON THIS BED. IT IS UNKNOWN IF THE FACILITY PERFORMS PREVENTATIVE MAINTENANCE ON THEIR BEDS. THE SIDE RAIL CENTER ARM AND CENTER ARM COVER WERE REPLACED BY THE TECHNICIAN TO RESOLVE THE ISSUE. BASED ON THIS INFORMATION, NO FURTHER ACTION IS REQUIRED.

Description of Event or Problem · 1

THE ACCOUNT REPORTED THE SIDE RAIL IS DAMAGED AND NEEDS A TECHNICIAN FOR REPAIR. THE BED WAS LOCATED IN THE BASEMENT AT THE FACILITY. THERE WAS NO PATIENT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT #(B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
289944 VERSACARE BED A/C POWERED ADJUSTABLE HOSP BED FNL HILL-ROM, INC. 3200

Patients

Seq Age Sex Outcome Treatment
1