FDA Adverse Event Malfunction Summary report: N

HORIZON MEDICAL IMAGING

MDR report key: 3973040 · Received April 29, 2014

Report

Report Number
8022257-2014-00005
Event Type
Malfunction
Date Received
April 29, 2014
Date of Event
April 3, 2014
Report Date
April 3, 2014
Manufacturer
MCKESSON MEDICAL IMAGING COMPANY
Product Code
LLZ
PMA / PMN Number
K043146
Removal / Correction Number
Z-0976-2014
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

WHEN AN ARCHIVING TASK STOPS AND RESTARTS WITHIN THE SAME SECOND, A SOFTWARE DEFECT IN HORIZON MEDICAL IMAGING WILL CREATE A NON-UNIQUE 'JOB ID' RESULTING IN AN INCORRECT ARCHIVE LOCATION FOR A STUDY. AS A RESULT, WHEN A RADIOLOGIST RETRIEVED A STUDY FROM ARCHIVE, INCORRECT IMAGES WERE DISPLAYED FOR THE REQUESTED STUDY. MCKESSON HAS DETERMINED THAT THE IDENTIFIED SOFTWARE DEFECT IS THE ROOT CAUSE FOR THIS PROBLEM. MCKESSON HAS DEVELOPED A SOFTWARE SOLUTION WHICH WILL BE PROVIDED TO POTENTIALLY AFFECTED USERS TO REDUCE THE RISK OF FUTURE RECURRENCES.

Description of Event or Problem · 1

HORIZON MEDICAL IMAGING SYSTEM VERSION 11.5.2. PRESENTED AN INCORRECT STUDY (SET OF IMAGES) TO A RADIOLOGIST AT THE REPORTING SITE. THE RADIOLOGIST SELECTED AN ARCHIVED STUDY COMPROMISED OF AN ULTRASOUND ENDOCRINOLOGY IMAGES AND WAS PRESENTED AN ULTRASOUND IMAGES FOR A DIFFERENT PATIENT INSTEAD. NO PATIENT HARM WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
255542 HORIZON MEDICAL IMAGING PICTURE ARCHIVING AND COMM.SYSTEM LLZ MCKESSON MEDICAL IMAGING COMPANY 11.5.2

Patients

Seq Age Sex Outcome Treatment
1 UNK