FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 3972516 · Received August 1, 2014

Report

Report Number
2939301-2014-19313
Event Type
Malfunction
Date Received
August 1, 2014
Report Date
July 24, 2014
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K082590
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FOLLOW UP # 1 - (09/04/2014) - DEVICE EVALUATION:THE METER INVOLVED WITH THIS COMPLAINT HAS BEEN RETURNED ON 08/11/2014 AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS ON 08/28/2014 WITH THE FOLLOWING FINDINGS:ERROR MESSAGE IS OBSERVED IN THE ERROR LOH, BUT ERROR WAS NOT REPRODUCED DURING THE INVESTIGATION. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED LIFESCAN USA, ALLEGING ERROR 1. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
449737 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3639312

Patients

Seq Age Sex Outcome Treatment
1