FDA Adverse Event Malfunction Summary report: N

PARADIGM INSULIN INFUSION PUMP

MDR report key: 3972471 · Received August 1, 2014

Report

Report Number
3004209178-2014-88760
Event Type
Malfunction
Date Received
August 1, 2014
Date of Event
June 16, 2014
Report Date
July 1, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
LZG
PMA / PMN Number
K031390
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH NO BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. THE INSULIN PUMP HAS CRACKED CASE AT THE DISPLAY WINDOW CORNERS AND MINOR SCRATCHED DISPLAY WINDOW.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE KEYPAD AND THE BUTTONS OF THE INSULIN PUMP WERE UNRESPONSIVE. THE CUSTOMER PERFORMED TROUBLESHOOTING BY REMOVING THE BATTERIES AND THE CAP, AND BY SETTING THE DEVICE FOR 24 HOURS. ALL OF THE BUTTONS WERE NOT SENSITIVE. THE CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN. NOTHING FURTHER WAS REPORTED

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
449955 PARADIGM INSULIN INFUSION PUMP INSULIN INFUSION PUMP LZG MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-712WWL

Patients

Seq Age Sex Outcome Treatment
1