FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3972379 · Received July 31, 2014

Report

Report Number
2032227-2014-05169
Event Type
Malfunction
Date Received
July 31, 2014
Date of Event
July 1, 2014
Report Date
July 1, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP HAD NO BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. INSULIN PUMP RECEIVED WITH CRACKED DISPLAY WINDOW CORNERS, RESERVOIR TUBE LIP AND MINOR SCRATCHES ON DISPLAY WINDOW.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

THE CUSTOMER CALLED IN TO REPORT THAT THE BUTTONS ON HER INSULIN PUMP WERE NOT RESPONDING. THE CUSTOMER'S BLOOD GLUCOSE LEVEL AT THE TIME WAS 245 MG/DL. THE CUSTOMER SAID THAT THE PUMP HAD NOT BEEN EXPOSED TO MOISTURE AND THERE WAS NO DAMAGE TO THE PUMP. WE ADVISED THE CUSTOMER THAT THE PUMP WOULD NEED TO BE REPLACED. NO FURTHER INFORMATION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
448652 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-754WWP

Patients

Seq Age Sex Outcome Treatment
1 114 YR