FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3972324 · Received July 31, 2014

Report

Report Number
3004209178-2014-88779
Event Type
Malfunction
Date Received
July 31, 2014
Date of Event
July 1, 2014
Report Date
July 1, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER'S MOTHER CALLED FOR ASSISTANCE REGARDING THE USAGE OF THE INSULIN PUMP. THEY WERE ADVISED THAT IF THE CUSTOMER HAS MULTIPLE HIGH BLOOD GLUCOSE READING IN A ROW THEY SHOULD TREAT WITH MANUAL INJECTIONS AND CHANGE THE INSULIN PUMP. THE CUSTOMER'S BLOOD GLUCOSE AT THE TIME OF THE PHONE CALL WAS 350 MG/DL. THE CALLER WAS NOT SURE WHEN TO SWITCH BACK TO THE INSULIN PUMP. THE CALLER WAS ADVISED TO SPEAK WITH THE CUSTOMER'S DOCTOR. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
447783 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551LNAP

Patients

Seq Age Sex Outcome Treatment
1 5 YR