FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3972243 · Received July 31, 2014

Report

Report Number
3004209178-2014-88659
Event Type
Malfunction
Date Received
July 31, 2014
Date of Event
July 1, 2014
Report Date
July 1, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP RECEIVED WITH CRACKED RESERVOIR TUBE LIP AND STRIPPED BATTERY CAP COIN SLOT.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT SHE WAS UNABLE TO REMOVE THE BATTERY CAP FROM THE INSULIN PUMP. THERE WERE NO SIGNIFICANT EVENTS THAT LED UP TO THE EVENT. IN TROUBLESHOOTING, THE PATIENT WAS ADVISED TO ATTEMPT TO REMOVE THE BATTERY CAP WITH A QUARTER AND A SCREW DRIVER. THE CUSTOMER ATTEMPTED TO USE BOTH THESE METHODS BUT WAS STILL UNABLE TO REMOVE THE BATTERY CAP. THE CURRENT BLOOD GLUCOSE LEVEL IS 122 MG/DL. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND TO REVERT TO A BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
447625 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 55 YR