FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3972183 · Received July 31, 2014

Report

Report Number
2032227-2014-05132
Event Type
Malfunction
Date Received
July 31, 2014
Date of Event
July 1, 2014
Report Date
July 1, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. SEE MEDWATCH REPORT # 3004209178-2014-88703.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP HAD OPERATING CURRENTS WITHIN SPECIFICATION. THE INSULIN PUMP PASSED THE SELF TEST, UNEXPECTED RESTART ERROR TEST, REWIND, BASIC OCCLUSION, OCCLUSION, PRIME, EXCESSIVE NO DELIVERY AND DISPLACEMENT TESTS. THE INSULIN PUMP WAS TESTED WITH A TEST WATER FILL RESERVOIR AND NO AIR BUBBLE ANOMALY WAS NOTED. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHES ON THE DISPLAY WINDOW.

Description of Event or Problem · 1

CUSTOMER REPORTED HAVING ISSUES WITH AIR BUBBLES IN THE INSULIN. SHE STATED THAT SHE LEAVES THE INSULIN OUT AT ROOM TEMPERATURE BUT THE BUBBLES ARE STILL THERE. THE SET AND THE RESERVOIRS ARE NOT EXPIRED. CUSTOMER WAS FOLLOWING PROPER PROCEDURES. SHE STATED THAT SHE HAD TO PRIME OUT AIR BUBBLES EVERY DAY AND FEELS THAT THESE AIR BUBBLES ARE THE CAUSE OF HER HIGH BLOOD GLUCOSE. SHE STATED THAT SHE FELT IT WAS A VACUUM ISSUE AND THAT THE PISTON WAS NOT PUSHING IN THE RESERVOIR PROPERLY, CAUSING AIR TO BE SUCKED IN. SHE STATED THAT THIS HAS BEEN OCCURRING WITH EVERY RESERVOIR FOR ABOUT A YEAR. THE BLOOD GLUCOSE READING WAS 300 MG/DL. CUSTOMER STATED THAT THE DRIVE SUPPORT CAP APPEARED TO BE NORMAL AND RECESSED. SHE RAN A MANUAL PRIME AND STATED THAT INSULIN DID EXIT FROM THE TUBING. ALL OF THE SETTINGS IN THE INSULIN PUMP WERE CORRECT. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
447524 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-523LNAS

Patients

Seq Age Sex Outcome Treatment
1 61 YR