FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3972163 · Received July 31, 2014

Report

Report Number
3004209178-2014-88633
Event Type
Malfunction
Date Received
July 31, 2014
Date of Event
July 2, 2014
Report Date
July 2, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS MONITORED IN 50C OVEN FOR SEVERAL DAYS AND NO BLANK DISPLAY WAS NOTED. THE DEVICE WAS RECEIVED WITH NORMAL OPERATING CURRENTS, AND NO DAMAGE ON THE LCD ISOLATION TAPE NOTED. NO UNEXPECTED FAILED BATTERY TEST ALARM WAS NOTED. THE DEVICE WAS, HOWEVER, RECEIVED WITH MOISTURE DAMAGE ON THE MOTOR AND LCD GLASS. NO MOISTURE DAMAGE FOUND ON THE MOTHER BOARD, INTERFACE BOARD, RADIO FREQUENCY BOARD, BATTERY TUBE ASSEMBLY AND VIBRATOR ASSEMBLY DURING VISUAL INSPECTION. THE DEVICE WAS ALSO NOTED TO HAVE A CRACKED CASE AT THE DISPLAY WINDOW CORNER AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP WAS EXPOSED TO FLUID AND DID NOT FUNCTION PROPERLY. THE BLOOD GLUCOSE READING WAS 162 MG/DL. THE CUSTOMER OBSERVED SCREEN CLOUDINESS AND FLUID UNDER THE LCD DISPLAY DUE TO POOL EXPOSURE. SHE ALSO STATED THAT THE DEVICE'S SCREEN SOMETIMES WENT BLANK AND ALARMED FAILED BATTERY TEST. CONFIRMED THAT THE INSULIN PUMP HAD NOT BEEN DROPPED. NO CRACKS WERE OBSERVED. ADVISED DISCONTINUATION OF THE DEVICE. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
447594 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723LNAP

Patients

Seq Age Sex Outcome Treatment
1 46 YR