FDA Adverse Event Malfunction Summary report: N

COULTER ACT DIFF ANALYZER

MDR report key: 3972092 · Received July 31, 2014

Report

Report Number
1061932-2014-01807
Event Type
Malfunction
Date Received
July 31, 2014
Date of Event
July 9, 2014
Report Date
July 9, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K973634
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2014, A CUSTOMER TECHNICAL SPECIALIST (CTS) ASSISTED THE CUSTOMER VIA TELEPHONE TROUBLESHOOTING WITH SECURING THE TUBING ONTO FEEDTHRU FITTING FF3 WITHOUT FURTHER LEAKAGE. ON (B)(4) 2014, A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) EVALUATED THE ANALYZER AND CONFIRMED THE LEAK WAS ADDRESSED. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED A LEAK WHEN USING THE COULTER ACT DIFF ANALYZER. THE LEAK WAS DESCRIBED AS SEVERAL DROPS OF DILUENT WHICH LEAKED ONTO THE COUNTERTOP. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER'S FACILITY TO EVALUATE THE ANALYZER. THE OPERATOR WAS WEARING PERSONAL PROTECTIVE EQUIPMENT OF LAB COAT AND GLOVES WHEN THE EVENT OCCURRED. THERE WERE NO REPORTS OF BIOHAZARD EXPOSURE TO MUCOUS MEMBRANES OR CUTS. THERE WAS NO REPORT OF ERRONEOUS TEST RESULTS ASSOCIATED WITH THIS EVENT. THERE WAS NO DEATH, INJURY OR AFFECT TO USER OR PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
447160 COULTER ACT DIFF ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1