FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3972076 · Received July 31, 2014

Report

Report Number
2032227-2014-05089
Event Type
Malfunction
Date Received
July 31, 2014
Date of Event
June 8, 2014
Report Date
July 2, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP PASSED DISPLACEMENT TEST, REWIND, BASIC OCCLUSION, OCCLUSION, PRIME/A33 AND NO DELIVERY TESTS. THE DEVICE WAS RECEIVED WITH STRIPPED BATTERY CAP AT COIN SLOT AREA, CRACKED BATTERY TUBE THREADS, CRACKED RESERVOIR TUBE LIP, CRACKED DISPLAY WINDOW CORNER, SCRATCHED LCD WINDOW, AND MISSING END CAP STICKER.

Description of Event or Problem · 1

CUSTOMER REPORTED HE IS UNABLE TO TAKE OF THE BATTERY CAP FROM THE INSULIN PUMP. CUSTOMER'S BLOOD GLUCOSE WAS 293 MG/DL, TREATED WITH A BOLUS. TROUBLESHOOTING WAS PERFORMED. CUSTOMER ATTEMPTED TO REMOVE THE BATTERY CAP WITH A QUARTER AND LARGE SCREWDRIVER AND WAS UNABLE TO DO SO. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
448325 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723NAP

Patients

Seq Age Sex Outcome Treatment
1 21 YR