FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3972074 · Received July 31, 2014

Report

Report Number
2032227-2014-05087
Event Type
Malfunction
Date Received
July 31, 2014
Date of Event
May 27, 2014
Report Date
July 2, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

NO BUTTON ERROR ALARM NOTED. THE INSULIN PUMP HAD NO BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. THE DEVICE WAS RECEIVED WITH SCRATCHED DISPLAY WINDOW, CRACKED CASE AT DISPLAY WINDOW CORNERS (ALL CORNERS), CRACKED BATTERY TUBE THREADS, CRACKED RESERVOIR TUBE, CRACKED RESERVOIR TUBE WINDOW, CRACKED RESERVOIR TUBE LIP, AND CRACKED BELT CLIP SLOT. THE DEVICE WAS RECEIVED WITHOUT BELT CLIP, UNABLE TO VERIFY DAMAGE TO BELT CLIP.

Description of Event or Problem · 1

CUSTOMER REPORTED THE INSULIN PUMP ALARMED BUTTON ERROR WHILE SHE WAS TRYING TO ADMINISTER HERSELF INSULIN BECAUSE SHE KEPT PRESSING THE BUTTONS. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 96 MG/DL. CUSTOMER REPORTED STATED SHE WORE THE DEVICE IN HER BRA AS A SIGNIFICANT EVENT THAT MAY HAVE CAUSED THE ALARM. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
447155 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-523LNAS

Patients

Seq Age Sex Outcome Treatment
1 68 YR