FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3972057 · Received July 31, 2014

Report

Report Number
2032227-2014-05082
Event Type
Malfunction
Date Received
July 31, 2014
Date of Event
May 24, 2014
Report Date
July 3, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS MONITORED IN 50C OVEN FOR TWO DAYS AND NO BLANK DISPLAY NOTED. NO DAMAGE FOUND ON THE C13/LCD ISOLATION TAPE NOTED. NO UNEXPECTED OFF, NO POWER ALARM NOTED. NO A21ALARM NOTED. NO RESET ANOMALY DURING TESTING NOTED. THE DEVICE HAD HIGH IDLE CURRENT DUE TO MOISTURE DAMAGE ON ELECTRONICS. THE DEVICE WAS RECEIVED WITH CRACKED DISPLAY WINDOW, CRACKED DISPLAY WINDOW CORNER, CRACKED BATTERY TUBE THREADS, CRACKED RESERVOIR TUBE LIP, MISSING END CAP STICKER.

Description of Event or Problem · 1

CUSTOMER REPORTED THE INSULIN PUMP HAD A BLANK DISPLAY FOR THE FIFTH TIME. TROUBLESHOOTING WAS PERFORMED. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 176 MG/DL. CUSTOMER WAS EXPLAINED WHAT MAY CAUSE THE DISPLAY TO BE BLANK. CUSTOMER WAS ADVISED TO DISCONNECT FROM THE DEVICE. CUSTOMER HAS RECEIVED A NEW BATTERY CAP. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
448469 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723RNAP

Patients

Seq Age Sex Outcome Treatment
1 67 YR